Frequently asked questions
Can’t find your question? Write to us and we will answer within 4 hours.
Prices
How much does a photography session cost?
Every session has a fixed starting price, published on the pricing page. Sessions start from €200; a full wedding day starts from €1,800. The price is confirmed in writing before anything is booked.
What's included in the price?
The photographer’s time on location, the editing, the number of edited photos stated in the package, and a private online gallery. Travel within the areas listed for each city is included. Third-party costs such as admission or a photography permit are not, and are listed separately before you confirm.
Are travel costs included?
Yes, within the city and the surrounding areas listed on each destination page. For a location further out we tell you any travel cost before you confirm, so it is never added afterwards.
Booking
Can I choose my photographer?
You tell us what you need, and we suggest the photographer who fits: the place, the kind of session and the language. If you have a preference, for example a woman photographer or someone who shoots in a particular style, say so in your request.
Can I see a photographer's portfolio before booking?
Yes. Your request is not binding. With our suggestion we send examples of that photographer’s work, and nothing is booked until you have seen them and confirmed.
Can I reschedule my session?
Yes, tell us as early as you can and we will look for a new date with your photographer. The exact conditions for moving or cancelling a booking are in our terms and in your written confirmation.
Can I book a photographer for multiple days?
Yes. Each day is booked as its own session at the package price, so you know the total in advance. Mention all the dates in your request and we will try to keep the same photographer for every day.
What happens after I submit an enquiry?
A person reads it and replies within 4 hours with a suggested photographer, the fixed price and any questions. Nothing is booked and nothing is paid until you confirm the date, the scope and the price in writing.
The session
What happens if the weather is bad?
If severe weather means the session cannot go ahead, it is moved to a new date at no cost. For light rain your photographer will suggest sheltered spots nearby, and you decide together on the day.
Can I request a specific location?
Of course. Tell us where you would like to be photographed. Your photographer will say at what time of day it works best and whether it needs a permit. If you have no idea yet, they will suggest places that suit your session.
Do photographers speak English?
Usually, yes. Tell us which language you want to work in when you send your request and we match on it. It matters, because a relaxed session involves a lot of talking.
Can I book a proposal?
Yes. A proposal session starts from €290. Your photographer plans the place, the timing and a signal with you beforehand, photographs the moment from a distance without being noticed, and then takes portraits of you both.
Do you offer video?
Not at the moment. Every package is photography only. We offer 20 kinds of photography session in 12 places in Germany.
Your photos
How quickly will I receive my photos?
For most sessions, within 48–72 hours, in a private online gallery. Weddings, events and a few other packages take longer: a wedding gallery arrives within three weeks, with a preview within 48 hours. Every package states its own delivery time.
Ready to capture your time in Germany?
Find a local photographer who knows the location, the light and the best moments.
From €200 · Fixed prices · No hidden fees